A recent episode of the Natteron podcast included a discussion about how people who work in different services, or different departments, within large public sector organisations can communicate and collaborate better and more openly. Or in other words, how to break down silos.
Team-messaging app Slack was mentioned, and Ben Proctor made a bold assertion:
“By the end of this year you’ll be able to classify local authorities as good or bad according to whether they use Slack or not.”
I followed this up on Twitter, which led to further insights from both Ben and Esko Reinikainen. I was still thinking about this when the 2016 UKGovcamp came along, so I pitched a session on breaking down those silos.
It turned out to be my favourite session at UKGovcamp. And I don’t say that because it was ‘my’ session. I didn’t have to do much other than light the fuse and make sure everyone who wanted to had the chance to contribute to the discussion. In fact, that’s what made it such a good session. That so many people had something to say, and it was such a varied debate.
These are a few of my take aways from the session: Continue reading Breaking down silos